Privacy Policy

How we collect, use and protect your information

Privacy Policy

Fargo Group Limited (Fargo, we, us, our) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and disclose personal information in compliance with the Privacy Act 2020 (NZ).

1. Introduction

By visiting our website, contacting us, opening an account or placing an order you agree to the practices described in this Privacy Policy.

2. Collection of Information

 

2.1 We collect personal information directly from you when you:

  • Visit our website
  • Submit an enquiry or contact form
  • Open an account or place an order
  • Communicate with us by email or phone
  • Sign up to receive marketing communications or participate in promotions2.2 The types of personal information we may collect include:
  • Name, job title and contact details
  • Business name and address
  • Email and phone number
  • Billing and delivery information
  • Purchase history and account details
  • Preferences and responses to surveys or promotions
  • Website usage data such as IP address, browser type and cookies
 
 

3. Use of Information

We may use your personal information to:

  • Provide and deliver our goods and services
  • Process orders and payments
  • Manage accounts and credit applications
  • Register and enforce security interests in the PPSR
  • Send you important updates, notices and terms of trade
  • Improve our website, products and customer experience
  • Meet our legal and regulatory obligations

 

3.1 Marketing and Communications

We may also use your personal information for marketing purposes including but not limited to:

  • Sending you promotional emails, newsletters or updates about our products and services
  • Informing you of special offers, discounts or loyalty programmes
  • Inviting you to participate in surveys, competitions or events
  • Delivering targeted advertising through digital platforms such as Google Ads, Meta Ads or Trade Me
  • Analysing purchasing behaviour to improve the relevance of marketing communications

All marketing communications will comply with the Unsolicited Electronic Messages Act 2007 (NZ). You can opt out at any time by using the unsubscribe link in our emails or by contacting us directly.

 

4. Disclosure of Information

4.1 We may disclose your personal information to:

  • Service providers such as IT, hosting, delivery and payment processors
  • Marketing platforms and email service providers engaged to deliver communications on our behalf
  • Credit reporting agencies and financial institutions
  • Government agencies where required by law
  • Our professional advisors including lawyers and accountants

4.2 We will not sell or rent your personal information to third parties.

5. Data Security

5.1 We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, alteration or disclosure.

5.2 Information stored electronically is protected by secure servers, firewalls and access controls.

 

6. Retention

We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected including marketing purposes or as required by law.

 

7. Access and Correction

7.1 You have the right to access the personal information we hold about you.

7.2 You may request corrections to ensure that your information is accurate, complete and up to date.

7.3 Requests can be made by contacting us at the details provided below.

 

8. Cookies and Analytics

8.1 Our website uses cookies and analytics tools to improve user experience and monitor site performance.

8.2 We may use cookies and analytics data to deliver personalised marketing content.

8.3 You may disable cookies in your browser but some features of our website may not function properly.

 

9. International Disclosure

Personal information we collect may be stored or processed in New Zealand or overseas. Where information is shared overseas we ensure that appropriate safeguards are in place to protect your data.

 

10. Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

 

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights please contact us at:

Fargo Group Limited
Level 8/57 Fort Street, Auckland CBD, Auckland 1010
Email: admin@fargo.co.nz
Phone: 09 238 2389